Customer Care

Customer satisfaction is our number priority. Therefore we are all ears for any unfortunate instances and/or situations you might have experienced.

Complaints and/or suggestions can be forwarded to us by e-mail at customercare@arkadia.com.mt or you can contact each relevant outlet by telephone.

To place Foodstore delivery orders 
– in Gozo send email to gozo@arkadiafoodstore.com
– in Malta send email to portomaso@arkadiafoodstore.com

To ensure your complaint is officially logged, we recommend you submit your message through the form below.

* indicates required