Overall Purpose of the Position

Reporting to the Senior, IT Operations Officer, you will be responsible for proactively driving the Service Desk activities including the ticketing system.

The IT Operations Team is responsible for the following areas:

• Desktop Management (PCs, Laptops, Printers, etc.)
• Multifunctional Printers
• TVs & Video Conferencing Equipment
• Microsoft Office Applications
• Telephony System
• Endpoint Security (Antivirus, Malware Bytes, etc.)
• Induction Courses & Awareness exercises
• Policies & Procedures related to IT Operations
• Documentation of Systems & Setups that fall under the responsibility of the Team
• Stock Control and handling of desktop equipment
• Manging the IT Operations CAPEX & OPEX budget
• Ensure a solid procurement process is established for Desktop equipment and related software licenses

Main Duties & Responsibility

Operational Responsibilities

• Proactively monitor and prioritise tickets reporting in the ticketing system.
• Be hands-on and deliver a service with high standards.
• Identify areas of improvement and propose solutions.
• Assist the Senior IT Operations Officer with building processes and procedures that enable the IT Operations team to operate efficiently and proactive as possible.
• Ensure that tickets are kept to a minimum.
• Proactively manage and control the movement of stock in line with good stock control practices.
• Participates in the implementation of new procedures and working practices.
• Keep abreast of emerging technologies and platforms to provide direction on what should adopted within the Group’s IT Operations.

Qualifications, Skills and Competencies

• A Bachelor’s Degree/Diploma in IT/Computer Studies or an equivalent.
• Proven experience in a Service Desk or relevant experience.
• Familiarity with IT frameworks such as ISO and ITIL.
• Excellent interpersonal skills with the ability to negotiate with stakeholders.
• Excellent problem-solving skills and eye for detail.

• Strong working experience with Microsoft desktop platforms and products.

• Must possess a clean police conduct & driving license.
• Must be willing to be on-call and travel to off-sites including Gozo.
• Good oral and written skills.

Interested parties are requested to send their CV and application letter by email to careers@arkadia.com.mt

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The ideal candidate should:

• be proactive and innovative
• have excellent customer service skills
• have a food handling licence and ideally HACCP training
• have good verbal and written communication skills in both Maltese and English
• be able to manage a team of employees and follow through on objectives and targets
• be computer literate
• be able to read, analyse and interpret data
• be health and safety conscious
• be flexible to work on a shift basis including weekends and public holidays
• maintain a high standard of personal appearance and hygiene at all times
• previous experience within a similar role will be considered an asset.

Interested parties are requested to send their CV and application letter by email to careers@arkadia.com.mt

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The ideal candidates will be forming part of a dynamic team and will be making sure that the cleaning services provided are maintained to a high standard of hygiene at all times. If you are a proactive team player and customer oriented, then this may be the role for you.

The ideal candidate should:

• be flexible to work on a shift basis including weekends and public holidays
• be health and safety conscious
• be proactive and innovative
• maintain a high standard of personal appearance and hygiene at all times.
• be in possession of a food handling license

Previous experience within a similar role will be considered an asset.

Interested parties are requested to send their CV and application letter by email to careers@arkadia.com.mt

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The ideal candidate should:

• Ready to take initiative
• Has a creative flair
• Have a strong interest in current and future design trends
• Be customer focused
• Be able to work with constructive criticism.

Previous experience within a similar role will be considered an asset.

Interested parties are requested to send their CV and application letter by email to careers@arkadia.com.mt

We are looking for part-time salespersons.  The person chosen for this role will be reporting to the Fashion Brand Manager.  If you are proactive team-player, then this may be the role for you.

The ideal candidate should:

• Ready to take initiative
• Has a creative flair
• Have a strong interest in current and future design trends
• Be customer focused
• Be able to work with constructive criticism.

Previous experience within a similar role will be considered an asset.

Interested parties are requested to send their CV and application letter by email to careers@arkadia.com.mt

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The ideal candidate should:

• have experience as a handyman or in a similar role.
• be health and safety conscious
• be proactive
• be flexible to work on a shift basis including weekends and public holidays
• maintain a high standard of personal appearance and hygiene at all times.

Interested parties are requested to send their CV and application letter by email to careers@arkadia.com.mt

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The ideal candidate should:

• Ready to take initiative
• Has a creative flair
• Have a strong interest in current and future design trends
• Be customer focused
• Be able to work with constructive criticism.

Previous experience within a similar role will be considered an asset.

Interested parties are requested to send their CV and application letter by email to careers@arkadia.com.mt

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The ideal candidate should:

• be proactive and innovative
• have excellent customer service skills
• have a food handling licence and ideally HACCP training
• have good verbal and written communication skills in both Maltese and English
• be able to manage a team of employees and follow through on objectives and targets
• be computer literate
• be able to read, analyse and interpret data
• be health and safety conscious
• be flexible to work on a shift basis including weekends and public holidays
• maintain a high standard of personal appearance and hygiene at all times.

Previous experience within a similar role will be considered an asset.

Interested parties are requested to send their CV and application letter by email to careers@arkadia.com.mt

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The ideal candidate should:

• be proactive and innovative
• have excellent customer service skills
• have good verbal and written communication skills in both Maltese and English
• be computer literate
• be health and safety conscious
• be flexible to work on a shift basis including weekends and public holidays
• maintain a high standard of personal appearance and hygiene at all times.

Previous experience within a similar role will be considered an asset.

Interested parties are requested to send their CV and application letter by email to careers@arkadia.com.mt

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The ideal candidates will be forming part of a dynamic team and will ensure the proper receipt of stock and adequate storing and management. If you are a proactive team player, organised, attentive to detail and customer oriented, then this may be the role for you.

The ideal candidate should:

• have a food handling licence and ideally HACCP training
• have good verbal and written communication skills in both Maltese and English
• be computer literate
• be able to read, analyse and interpret data
• be health and safety conscious
• be flexible to work on a shift basis including weekends and public holidays
• maintain a high standard of personal appearance and hygiene at all times.

Previous experience within a similar role will be considered an asset.

Interested parties are requested to send their CV and application letter by email to careers@arkadia.com.mt

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The ideal candidate should:

• Be available for flexible scheduling
• Be sales oriented
• Have good customer service and communication skills
• Be in possession of a food handling license
• Experience in food stores or in a customer centric role would be considered an asset.

Interested parties are requested to send their CV and application letter by email to careers@arkadia.com.mt